Privacy policy
This Privacy Policy describes how Shopee Mart collects, uses, and protects your personal information when you visit or make a purchase from our store. This policy follows Shopify’s official privacy requirements and applicable eCommerce data protection standards.
Personal Information We Collect
When you visit Shopee Mart, we automatically collect certain information about your device, including:
- Web browser information
- IP address
- Time zone
- Cookies and tracking technologies
- Pages viewed and interaction data
When you make a purchase or attempt to make a purchase, we collect:
- Name
- Billing and shipping address
- Payment information
- Email address
- Phone number
- Order details
How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Provide shipping and delivery updates
- Communicate with customers
- Screen orders for fraud prevention
- Improve store performance and customer experience
- Send promotional emails or offers (only if opted-in)
Shopify & Third-Party Services
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services.
Your data may be securely processed through trusted third-party services including:
- Payment gateways
- Shipping carriers
- Analytics providers
- Marketing and advertising platforms
These providers only access information necessary to perform their services.
Payments
All payments are processed through secure payment providers. Shopee Mart does not store full credit card information on our servers. Payment data is encrypted according to industry security standards.
Cookies & Tracking Technologies
We use cookies to:
- Remember customer preferences
- Maintain shopping cart functionality
- Analyze website traffic
- Improve marketing performance
You may disable cookies through your browser settings; however, some store features may not function properly.
Sharing Personal Information
We may share your personal information only when necessary to:
- Comply with legal obligations
- Prevent fraud or unauthorized transactions
- Protect our legal rights and store security
We do not sell customer personal information to third parties.
Behavioral Advertising
We may use customer data to provide relevant advertisements and marketing communications. You can opt out of targeted advertising through your browser or advertising platform settings.
Data Retention
We retain order information for our records unless and until you request deletion, except where we are legally required to maintain certain data.
Your Rights
Depending on your location, you may have the right to:
- Access personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, contact us using the details below.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.
Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will always be posted on this page.
Contact Information
Store Name: Shopee Mart
Business Address: 2440 Kinsington St, West Sacramento, CA 95691, United States
Phone: +1 770-993-2663
Email: support@shopeemart.shop